Some studies suggest 27% of Australians are abused — Understanding what constitutes elder abuse and knowing what to do about it can be challenging
We offer supportive workshops and toolkits to shift thinking and behaviour so your teams feel capable to identify potential elder abuse, and confident about actions they can take to deliver positive and supportive customer experiences.
- Understanding of the older customer experience
- Practical tools
- Better service
- Better referrals
- Better protection
To book a workshop and for more information